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Remote Hands Technician for immediate start

Location: Field based, West London

We have an opportunity for ambitious, highly motivated Remote Hands Technician who is looking for their next career move into a progressive and growing company.

Job Purpose

The post holder will be responsible for the day-to-day activities that support data centre operations and support of the systems, networks services, business-critical processes, and procedures that support the delivery of the client and customer products and services.

Duties & Responsibilities

To take lead in carrying out on site, the day-to-day duties of client needs. This will include, but not be limited to:

  • Communicate directly with clients to gather information of upcoming works to further enhance business opportunities.
  • Fibre Splicing and repairs as well as fault finding and analysis.
  • Patching of all Copper, Fibre Optic Structured Cabling (SCS).
  • Installation of structured cabling where necessary.
  • To liaise with clients to resolve any issues from an operational perspective.
  • Take the lead and responsibility for the quality and maintenance of any
    installation works that are service ticket related.
  • Monitor cases and communicate directly with clients with service requests.
  • Investigate and fault find with assistance from the clients.
  • Able to use testing equipment such as Fluke Analysers.
  • Server/Hardware knowledge.
  • Basic hardware support including but not limited to manual power, down/up of devices as well as replacing any hot swappable components
  • Racking of devices and rail kits.
  • Able to carry out basic commands with client direction for servers/hosts (desirable not essential).
  • Material Control, maintain records of deliveries and update the ticketing system where required.
  • Driven by SLA’s and ensure clients receive a great level of service.
  • Adhere to Datalec’s safety policy and HSE requirements.
  • Ensure all works comply with Datalec’s, client’s and manufacturers quality standards.

Skills and Behaviours

  • GCSE Level – including Maths & English.
  • NVQ Level 3/equivalent or above in Structured (Data) Cabling or IT Networking.
  • IPAF Appropriate to title, CSCS card, and PASMA (An advantage) or IPAF (An advantage).
  • Minimum of 2 years’ experience of the installation, termination and testing of Structured Cabling Systems (Data, Fibre & Voice) – Accredited
    experience in leading Manufacturer brands such as Corning, CommScope, Panduit, Brand Rex, Excel, or equivalent.
  • Fully conversant with the setup and operation of the latest Fluke Analysers.
  • The ability to locate and rectify faults on structured cabling systems.
  • Ability to work from construction drawings.
  • Able to work with minimum supervision.
  • Customer facing, polite and informative.
  • Ability to work remotely as well as a part of a team.

Hours of work

37.5 hours per week – Field based West London.

Core working hours 10.30am to 7.00pm. Overtime will be required.

Salary

Salary range of £30,000 to £40,000. Overtime available

Possibility to be available to be on rota when required as a 24/7 service engineer for call outs cover.

To Apply

To apply for this position please send your CV and covering letter to Andrea Arundell c/o hr@datalecltd.co.uk. For further information please contact Andrea on 07824 530812.

Additional Information

  • Pension
  • Overtime available
  • Enhanced pay when working outside UK
  • Uniform and PPE provided

About Datalec Precision Installations (DPI)

Data Precision Installations (DPI) is a growing dynamic Data Centre Installation Company that delivers high quality and cost-effective design, supply and installation. We are renowned throughout the industry for ‘Can do, above and beyond’ approach, with attention to detail that makes us successfully in implementing the biggest data suite installations Across UK EMEA. The business approach is project delivery that scopes for complexity installations. We as a Company prides itself on providing the high quality, consistency standards of workmanship in everything we do.

Discover how our unique self-delivery methodology can streamline project delivery.

Call one of the team on:

+44 (0)800 6891318

or enquire online:

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